Guest experience fundamentals
Created on Feb 27, 2020
In this online course, led by life and business strategist Anna Dolce, you'll learn about the importance of the guest experience.
Offered by
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Earning Criteria
Recipients must complete the earning criteria to earn this badge
By watching all the lessons and receiving a pass mark of 80% or more on the quiz, the earner of this credential will show an understanding of how to make a positive experience for guests; how to create positive first and last impressions; how to understand, recognize and anticipate guest needs; and how to make guests feel special.