Front desk check-in and check-out
Created on Feb 27, 2020
When guests arrive at your venue, it's the role of the front desk staff to check them in, arrange their room and provide their room key. All of these tasks contribute to the overall guest experience. In this online course, Senior Talent & Culture Advisor Sam Mellor will teach you about best pract...
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TypsyBadge Details
Earning Criteria
Recipients must complete the earning criteria to earn this badge
By watching all the lessons and receiving a pass mark of 75% or more on the quiz, the earner of this credential will show an understanding of how to check guests in and out of their hotel; how to prepare for a guest's arrival; how to issue a room key card; how to allocate a room; and how to handle common issues that may arise during check-in.